LPG GAS CONVERSIONS
AIR CONDITIONING
ENGINE MANAGEMENT SPECIALISTS

CUSTOMER FEEDBACK

John,
You asked me to write about my experience of you and your garage over the past three months. While it has not been the smoothest of experiences I have ever had, you certainly made it as easy as it could be. With this in mind I would have no reservations at all in recommending you as possibly the finest mechanic in and around the Doncaster area which I have the highest regard for.

I introduce myself to you in July 2001; I was investigating the costs of converting my car to run on LPG. I had also been to see a couple of other garages that I had selected in and around Doncaster area, so I knew what the installation involved. The first thing that impressed me was the amount of certificates you had on the wall, this shows that you have pride in yourself and your achievements. The second thing that impressed me was the high regard that other garages hold for you, strange you would have thought the main dealer would have been the most competent to fix their own cars. Obviously this is not the case.

I was a bit taken back by the price that you quoted, as it was over one thousand pounds more expensive than the dearest quote I had been given so far. You took the time to talk me through the conversion process, over five hours as I recall. You explained all the options and gave sound reasons for the higher price, namely the fact my car had a plastic inlet manifold. These, you said, tend to explode if a backfire occurs, common if the gas supply runs out. To overcome this a more expensive gas kit is needed. Being a sceptical person and not really knowing you that well, I phoned a couple of the other garages to check if this was true. One of the garages told me that they would no longer be able to help me as they did not realise I had this kind of manifold, strange I did tell them it was a Citreon Xsara I had. The other garage I phoned back had never had this kind of trouble; mind they had only just started fitting gas kits. That was it I was going to go with the Man with over twelve years experience of LPG. This was a good choice as a neighbour last month suffered from a manifold failure, costing him a fortune to repair; he had let his gas run out!

It would be nice to say that the story ends there, but it didn't. My installation ran into every problem you can imagine: The Gas tank was recalled on safety grounds, Engine management problems, Software failures, Gas fill problems. You name it, it happened to my installation. You started to really earn that extra money. What made this situation easier to cope with was your excellent attitude towards your customers. I would be hard pressed to find someone that cared for Customers the way in which you do. You kept me informed at all stages, you even had the Gas kit manufacturers engineer attend at one stage to assist.

In all I now have a very reliable gas converted car, that has been running at just below my Mile Per Petrol Gallon rate. The installation cannot be faulted and I look forward to many miles of cheaper motoring. I anticipate that, assuming LPG stays at around half the price of petrol, the conversion will pay for itself in less than two years. After this period I am hopeful that the conversion will start saving me money, I estimate with my current mileage I will be saving nearly £30 a week.

Yours faithfully
Mark Bennett.

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John,
I would like to express my thanks for the time and effort you put into solving the tickover and misfire problems for me in Jan / Feb 2003. Your knowledge and experience are second to none and I am happy to recommend you to my friends and family whenever I get the opportunity. Thanks to you I can now rely on the car 100% and will be a regular customer for years to come.
Thanks again
Ian Moore
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For clear, no nonsense advice about any aspect of vehicle maintenance, please speak to John at Central Garage (Carcroft)

TEL: 01302 722282
Email: info@centralgaragecarcroft.co.uk